Refund policy

Returns

Returns & Exchanges

Due to the nature of our products, all sales are final. We do not accept standard returns, exchanges, or refunds for wrong sizing or buyer's remorse.

Damaged, Defective, or Incorrect Items

We take quality control seriously and thoroughly inspect items before shipment. Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, you must contact us at info@westaypretty.com within 7 days of delivery (as verified by carrier tracking). Your email must include:

 *Your order number

 *A clear photo of the damaged or incorrect item

 *A photo of the original packaging

Claims submitted past the 7-day delivery window or without photo evidence will not be eligible for replacement or store credit.

Exemptions

Sale items and gift cards are final sale and strictly non-refundable.